Extended Warranty Contracts – What is Wear-and-Tear Coverage?

Wear and tear protection is the highest level of coverage one can purchase. Warranty Direct provides coverage for parts that break as well as those that wear out. As many as 30% of all claims filed are wear and tear related. It is a much broader level of coverage than the mechanical breakdown only plans offered elsewhere.

Most extended warranties define “mechanical breakdown” as a defect in parts and workmanship as supplied by the manufacturer, or a defect that makes the part unable to perform the function for which it was designed. Often, they will state that the gradual reduction in operating performance (wear-and-tear) is not covered. Service contracts that exclude wear and tear will not cover repairs needed because a part’s performance has gradually deteriorated because of normal wear and tear, unless a mechanical breakdown has occurred.

How to Read an Extended Warranty Contract

There are as many variations in warranty contracts as there are car models to choose from. Here are some of the important areas one needs to look at before choosing a warranty vendor.

Administrator
The Administrator is the company who is responsible for paying claims. This company is often not the company selling you the warranty. It is important to check into the Administrator’s background and financial history. Check their Better Business Bureau record and run searches on Yahoo.com to see what consumers are saying about them. Ask them how long they have been in business. Find out if they sell coverage only on the Internet or also provide coverages to car dealers, banks, credit unions and manufacturers. Many consumer oriented web sites recommend purchasing directly from the Administrator.