JD Power Dependability Study – How Reliable is Your Car?

J.D. Power & Associates has released their Vehicle Dependability Study. How reliable is your car?

“Deterioration in vehicle quality during the first three years of ownership—determined by comparing long-term dependability rates to initial quality problem rates—strongly affects overall customer satisfaction as well as customer willingness to recommend their vehicle model, according to the J.D. Power and Associates Vehicle Dependability Study SM released today.

The study, which measures problems experienced by original owners of 3-year-old (2005 model year) vehicles, finds that, on average, customers report experiencing 75 percent more problems in the third year of ownership than during the first 90 days.

It’s no coincidence that most vehicles come with only 3 years of factory warranty coverage.