Researching an Automobile Extended Warranty Company

With companies offering extended coverage coming and going so rapidly, how do you know who to trust? As the oldest and largest company offering direct-to-consumer extended coverage, Warranty Direct has prepared this short checklist to help you in choosing your extended warranty coverage provider.

1. How long have you been in business?
2. Do you pay the claims or are you a broker? What company actually is responsible for paying the claims?
3. Are you able to offer coverage in all 50 states?
4. Are you a Better Business Bureau accredited business?
5. How many warranty contracts has your company sold?
6. Do you sell through car dealers and financial institutions or only on the Internet?
7. Do you cover wear and tear failures or only mechanical breakdowns?
8. Do you cover seals and gaskets?
9. Do you cover damage due to overheating?
10. Do you include $100 towing benefits with your plans? What about a full roadside assistance plan?
11. Can I preview the actual contract online?
12. What companies endorse your company?
While there are many other questions one can ask in evaluating warranty companies, the 12 above will provide a great start.

Who Are You Really Buying Your Car Warranty From?

Did you know that in most instances, the company you are buying your warranty from has nothing to do with paying your warranty claims?
The safest way to buy an extended automobile warranty is to buy direct from the warranty administrator.

Extended Warranty Administrator – This is the company that actually issues the warranty and is responsible for paying any claims. This is the company that should come under the closest scrutiny by consumers. Buying coverage direct from an administrator offers the most security as your money goes directly to the company responsible for fulfilling the obligations under the warranty contract. You will also be able to obtain the same coverage they sell through car dealers and avoid the car dealer’s markup. Administrators will offer you pre-sale counseling and after sale support.

Glossary of Extended Warranty Terms (Part 1)

Here are some common terms you will need to know as you research extended warranties.

Administrator:
The company that authorizes and pays the repair facility for repair work to your vehicle. The administrator works with the repair facility to make sure your claim is handled properly. As they are the company that pays your claim, their financial strength is the most important factor in choosing a warranty company.

All Wheel Drive (AWD)
All four wheels are driven by the engine. AWD systems are superior to 4WD because they can be used under any road conditions. AWD systems use a center differential to allow the front and rear wheels to rotate at different speeds. AWD provides better traction than front or rear-wheel drive.