Warranty Info » Warranty Direct Reviews

America’s Car Show Caller Recommends Warranty Direct

Warranty Direct — Wed, 17 Mar 2010 13:00:42 +0000

On a recent airing of America’s Car Show with Tom Torbjornson a caller made mention of owning two Warranty Direct policies and how happy he was with our company. Here’s what Tom had to say:

“This listener called the show last night and after I addressed his question, he praised Warranty Direct on the show. Give it a listen!”

Click Here To Download: Warranty Direct Listener Endorsement

You can listen to America’s Car Show yourself live nationwide Sunday nights at 10PM EST on Stars Too — Sirius 108 & XM 139!

Words of Appreciation from a Warranty Direct Customer

Warranty Direct — Tue, 13 Oct 2009 15:14:27 +0000

Warranty Direct prides itself in creating long term customer relationships, not only to sell our services but to make sure the customer is advised on the best vehicle service contract for their lifestyle. Below is a letter from one of our newest customers praising our quality of service and professional way of doing business:

Dear Warranty Direct,

It is clear Warranty Direct is a cut above its’ competitors, and you’ll be proud to know Scott Richards embraces the company’s motto by the manner in which he delivers client services. Therefore, I’d like to take a moment to share with you my appreciation of Scott’s quality of service and professionalism.

Scott and I negotiated my extended car warranty for approximately 2 months and we closed the deal officially on 9/21/09. Through my 2 months of interaction with Scott, it became apparent he consciously strives to provide a collaborative and consultative relationship with his customers in a proactive manner. Below are a few attributes he displayed, and all of which contribute to his “winning formula” in rendering top-notch client services.

Scott successfully embraces and renders the following invaluable competencies:

Presents a professional first impression

Discovers, defines, and understands his customers’ needs – demonstrating agility

Listens and acknowledges customer opinions

Sets expectations in a relationship building manner

Deals with difficult clients – demonstrating agility and resilience

Possesses a level of influence, leadership in thought, and people by going beyond transactional-based sales

Business Results:

Differentiates through collaboration and relationship building

Exercises good judgment and leadership

Successfully close sales

Bottom Line: Scott’s quality of work and professionalism shines through and it is appreciated!

Sincerely,
D. Porter from McLean, VA

If you are a current customer and would like to let us know how we are doing please write us at feedback@warrantydirect.com or give us a call Toll Free at (800) 632-4222.

Warranty Direct Customer Review

Warranty Direct — Thu, 24 Jan 2008 00:20:49 +0000

Dear Warranty Direct:

I’m not one to write reviews, but in this case I just have to tell you how impressed I and the Infiniti dealer I recently visited are!

I purchased my 2001 Infiniti and a Warranty Direct extended warranty contract just two over weeks ago and decided to have my car checked over ASAP. The service department told me I had a problem with a “seized-up caliper” which needed to be replaced immediately for safety reasons.

I mentioned my new warranty. They told me I would probably need to pay up front, since they had never dealt with Warranty Direct, but I asked them to give you a call. When the service manager reappeared after making the call, he said that he was VERY impressed with your claims person and that he had never received an answer so quickly from an extended warranty company!
It was all taken care of very efficiently and I am so happy that I purchased my warranty. I hope we don’t have to call you often (no offense), but I know now that I have a great warranty company! Thank you.

Sincerely,
Alyce in Pennsylvania