Performing Online Research

iStock_000005537869XSmallAuto warranty buyers are smart to perform online research. Buyers should be able to make a well-informed decision when they buy a warranty for their vehicle and also make sure they buy their extended car warranties from a reputable company.

Independent Research Firms

A company’s transparency with their customers is key. During online research, searchers are bound to come across web sites that profess to perform “independent” research, when in actuality they are simply a portal site for an extended auto warranty broker. They’re easy to spot when they conveniently recommend only one “Editor’s Top Choice” throughout the site or blog while claiming to be an independent research firm. Often, these sites print misinformation about other warranty companies in an effort to fool the consumer.

Who Are You Really Buying Your Car Warranty From?

Did you know that in most instances, the company you are buying your warranty from has nothing to do with paying your warranty claims? The safest way to buy an extended automobile warranty is to buy direct from the warranty administrator.

Warranty Administrator – This is the company that actually issues the warranty and is responsible for paying any claims. This is the company that should come under the closest scrutiny by consumers. Buying coverage direct from an administrator offers the most security as your money goes directly to the company responsible for fulfilling the obligations under the warranty contract. You will also be able to obtain the same coverage they sell through car dealers and avoid the car dealer’s markup. Administrators will offer you pre-sale counseling and after sale support.

I Want to Be Like Warranty Direct

We’re flattered, sort of.

Given Warranty Direct’s market leading position in the direct to consumer extended warranty market, we are flattered that companies (not so honest ones) are identifying themselves as Warranty Direct and falsifying our name on their Caller IDs.

Warranty Direct does not make unsolicited phone calls or use an automated dialing system. The only way we would contact you would be if you visited our web site (www.warrantydirect.com) and left your contact information. Were we to call you, our phone number (516-228-8600) would be displayed on your caller ID.