Warranty Info

Auto warranty buyers are smart to perform online research. Buyers should be able to make a well-informed decision when they buy a warranty for their vehicle and also make sure they buy their extended car warranties from a reputable company.

Independent Research Firms

A company’s transparency with their customers is key. During online research, searchers are bound to come across web sites that profess to perform “independent” research, when in actuality they are simply a portal site for an extended auto warranty broker. They’re easy to spot when they conveniently recommend only one “Editor’s Top Choice” throughout the site or blog while claiming to be an independent research firm. Often, these sites print misinformation about other warranty companies in an effort to fool the consumer.

Become a Well Informed Auto Warranty Buyer

WarrantyInfo.com has always clearly stated that we are the official blog of Warranty Direct. We use this blog to give you clear, factual information about extended auto warranties so you, the consumer, will be well informed and able to make the best decision on your extended vehicle warranty purchase.

What You Need is the Truth

We were shocked and dismayed that one new “independent research” site printed several pieces of misinformation about Warranty Direct. One of our loyal customers let us know about a disengenuous site, AutoWarrantyResearch.com. The site states inaccuracies and deceptions that we feel we must respond to.

1. Warranty Direct plans are backed by insurance companies that have A- Excellent ratings with A.M. Best. Warranty Direct is NOT “self-insured” nor are our plans backed by a Risk Retention Group. 
2. Warranty Direct is the direct-to-consumer division of Interstate National Dealer Services, Inc. Interstate has been in business for over 28 years and supplies extended warranties to car dealers, financial institutions and leasing firms across North America.
3. This disingenuous web site links to an erroneous business report about Interstate/Warranty Direct despite being told that it contains errors. While we are a privately held company, our sales last year were well in excess of $100 million and our asset base is in excess of $350 million. Our 28 year track record of paying claims and customer satisfaction are well documented throughout this site.
4. Several of the pages on the WarrantyDirect.com web site have a counter that ticks off the amount of claims we have paid since the inception of our business. Today, it stands at over $600 million and increases by almost $100,000 each day. The “independent research” site would try to have you believe that we are claiming to have paid that amount this year. We find that notion plain silly.

Of course we hope that you’ll decide Warranty Direct is the right company for you. As our customer, we pledge to give you the best value and service in the industry.

Give us a call, we’re happy to answer any of your questions about our coverage, the claims process, etc… You can also get a free extended auto warranty quote on our website at WarrantyDirect.com.