http://www.warrantyinfo.com/2008/07/warranty-direct-customer-feedback/ Your Resource for Extended Auto Warranty Information Wed, 11 Jan 2012 00:41:25 +0000 hourly 1 http://wordpress.org/?v= http://www.warrantyinfo.com/2008/07/warranty-direct-customer-feedback/comment-page-1/#comment-1550 Nancy Weaver Mon, 04 Oct 2010 17:29:37 +0000 http://awesomedelicious.com/?p=32#comment-1550 I have your warranty on my 2006 F-150 Ford truck. My alternator went bad. I took it to a shop to have it repair. The shop called to get authorization from Warranty Direct to make the repair. Four different times your representive dropped the call as the shop was trying to get the authorization.I am physically challenge and I can not do wait around a shop all day until someone on your end decides to keep a phone line open. I told the shop to make the repairs , as I was unable to wait any longer due to my physical problems. I submitted all the paper work to Warranty Direct , twice, and I am still waiting to hear from Warranty Direct . The shop nor I dropped the call 4 times and I have submitted paper work twice on this repair. I give your company a BIG FAT F on this repair warranty. I have your warranty on my 2006 F-150 Ford truck. My alternator went bad. I took it to a shop to have it repair. The shop called to get authorization from Warranty Direct to make the repair. Four different times your representive dropped the call as the shop was trying to get the authorization.I am physically challenge and I can not do wait around a shop all day until someone on your end decides to keep a phone line open. I told the shop to make the repairs , as I was unable to wait any longer due to my physical problems. I submitted all the paper work to Warranty Direct , twice, and I am still waiting to hear from Warranty Direct . The shop nor I dropped the call 4 times and I have submitted paper work twice on this repair. I give your company a BIG FAT F on this repair warranty.

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