I have been a customer of Warranty Direct for several years now and recently had my vehicle in the local Mercedes dealership for some complications; on one occasion to replace the shifter and just recently the CD changer was replaced. Andree was the representative of Warranty Direct I dealt with on 03/31/08 and she was superb in being the liaison between the Mercedes Benz service personnel and me in insuring the proper information was exchanged before repairs were made. She was very informative with me and explained everything in exact, full detail, and was expeditious in resolving all matters. No delays, hang ups or confusion.

My personal thanks to Andree for her professionalism, courtesy and the overall way in which she handled this particular claim.

I chose Warranty Direct after much research and reading a review by a car consumer guru of sorts that described you as the Rolls Royce of Warranty Companies. My experience with Andree confirms that and much more and I will continue to use you in the future and recommend you to anyone considering an extended warranty!!

Kindest Regards

C. LaBreche
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Filed under: Customer Feedback-Warranty Direct, Extended Car Warranty Coverage, Testimonials - Warranty Direct

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