Posted on April 3rd, 2008 by Warranty Direct
Each month, Warranty Direct surveys its customers to solicit their valuable feedback. One question we ask is, “What was the single most important factor in your decision to choose Warranty Direct?” Here are some of their answers.
I had a 5 year plan with Warranty Direct on this vehicle and was very satisfied with the service. I decided to continue coverage with you for 3 more years.
It has worked so well in the past and it gives me peace of mind!
I used your company in the past and found it to be great.
Previous favorable experiences with your company.
I had your extended warranty before and I was very pleased with it. Read more...
No Comments »
Filed under: Customer Feedback-Warranty Direct, Customer Survey - Warranty Direct, Warranty Direct
Posted on April 2nd, 2008 by Warranty Direct
That was a trick question because no extended warranty will cover overheating. The question to ask is, does the extended warranty exclude damage due to overheating?
Better extended warranties will NOT exclude damage due to overheating.
Warranty Direct does NOT have an overheating exclusion in its contracts.
While many warranty providers shy away from damage caused by overheating, Warranty Direct takes a much different approach. Although damage sustained when a vehicle overheats can be severe, we take care of all repair costs for covered components provided the vehicle does not overheat due to negligence and provided you act immediately to prevent unnecessary damage when your vehicle overheats.
In fact, if your vehicle overheats and you require a tow or fluid replacement, Warranty Direct’s FREE 24×7 Roadside Assistance makes sure you get taken care of… fast! Read more...
No Comments »
Filed under: Extended Car Warranty Coverage, Warranty Direct
