Posted on March 10th, 2008 by Warranty Direct
Here are some common terms you will need to know as you research extended warranties.
Administrator:
The company that authorizes and pays the repair facility for repair work to your vehicle. The administrator works with the repair facility to make sure your claim is handled properly. As they are the company that pays your claim, their financial strength is the most important factor in choosing a warranty company.
All Wheel Drive (AWD)
All four wheels are driven by the engine. AWD systems are superior to 4WD because they can be used under any road conditions. AWD systems use a center differential to allow the front and rear wheels to rotate at different speeds. AWD provides better traction than front or rear-wheel drive. Read more...
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Filed under: Glossary of Auto Warranty Terms, Warranty Direct
Posted on March 6th, 2008 by Warranty Direct
Each month, we survey every person who purchased an automobile extended warranty from Warranty Direct. We are always striving to become easier to do business with and take customer feedback very seriously.
We asked our customer to name the most important factor in choosing Warranty Direct. Here are some of their answers…
1. There was no single factor. I chose Warranty Direct, because the rep that I spoke with, John, was very pleasant and he covered everything in our conversation that I wanted to know about the warranty.
2. Trustworthy company based on my research.
3. Thorough coverage, including wear and tear.
4. A member of the Better Business Bureau.
5. Extent of the coverage, recommendations from independent sources. Read more...
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Filed under: Customer Feedback-Warranty Direct, Customer Survey - Warranty Direct, Warranty Direct
Posted on March 5th, 2008 by Warranty Direct
California residents now have an alternative to the high price of dealer sold automobile extended warranties. Warranty Direct Insurance Services (Calif. license # 0C36822), a licensed agent representing General Fidelity Insurance Company offers comprehensive Mechanical Breakdown Insurance (MBI) policies. General Fidelity Insurance Company (A-Excellent A.M. Best Rating – Jan. 2008) is a wholly owned subsidiary of Bank of America Corporation.
Warranty Direct, a Better Business Bureau Accredited Business, is the consumer division of one of the largest independent car warranty providers in North America. We are a division of a 28 year old company with the experience of nearly 2 million extended warranty contracts sold and administered; and nearly $600,000,000 in paid claims. In addition to offering coverage direct to consumers, over 2,200 manufacturers, auto dealers, banks and credit unions choose to market these coverages. Read more...
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Filed under: California Car Warranties, Extended Car Warranty Coverage, Warranty Direct
