How to Research an Extended Warranty Company
Researching an Extended Warranty Company
Next to your house, your automobile is probably your biggest investment. Finding the right company to entrust your vehicles repairs is easy if one knows where to look. The following resources can assist you in selecting the right company.
Better Business Bureau – The Better Business Bureau (BBB) provides online access to a company’s BBB Reliability Report at http://search.bbb.org/ . The report will show pertinent information about the company as well as its complaint history. The BBB also has a special site for automobile warranty issues at http://lemonlaw.bbb.org/ .
WebAssured.com – WebAssured Business Background Reports give online buyers valuable insight into the companies behind the web sites. They show you instantly how responsive a company has been to complaints filed with WebAssured, whether a company is covered by their On-line Purchase Protection insurance, and other information about its physical location, management, and financial condition. Using this information, on-line buyers no longer need to take a leap of faith when ordering from a website for the first time. WebAssured also publishes verified customer testimonials. You can search for a company at http://www.webassured.com/search/search.cfm .
Dun & Bradstreet – Dun & Bradstreet (D&B) is the world’s leading source of business information and insight. Through the use of their D&B Web Log program, companies can become D&B listed by providing pertinent business information to them. Member companies will prominently display this logo on their web site.
Federal Trade Commission – The Federal Trade Commission (FTC) published an Auto Service Contracts FTC Facts for Consumers guide at http://www.ftc.gov/bcp/conline/pubs/autos/autoserv.pdf
State Regulatory Agencies – Many of the 50 states have licensing/registration requirements to make sure auto warranty companies are financially sound and/or properly insured. A growing number of states have very strict requirements when it comes to issuing licenses. While your state may not have these requirements, finding a company who meets the requirements in those states can provide you with peace of mind. California, Flroida and New York provide the most stringent licensing requirements. If a company can offer their products there, it may be an excellent indication of the quality of the company.
Internet – The Internet provides vast resources for consumers to access information. A simple web search at Yahoo.com or Google.com can unearth a lot of information about a company including consumer feedback.
The information above was provided by WarrantyDirect.com
Warranty Direct is the consumer division of one of the oldest and largest independent automobile warranty providers in the US. Their expertise in car warranties is unmatched with 28 years of experience, nearly 2 million automotive warranty contracts sold and over $500,000,000.00 in paid claims. In addition to offering their warranties direct to consumers, over 2,200 manufacturers, dealers, banks and credit unions choose to market their coverage. Why pay the dealer’s markup when you can select similar coverage direct from “the source”?
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Filed under: Extended Car Warranty Coverage, Warranty Direct
This morning I checked out Warranty Direct on the Better Business Bureau website to see what it was all about.
Basically by becomming a member of the BBB, Warranty Direct commits to following ethical business practices and agrees to follow certian procedures in order to ensure their ethics.
According to the BBB in the last 12 months, Warranty Direct has properly addressed all issues that the BBB has referred to them.
It is comforting for me to know that WD is working with a Bureau that is holding them accountable.