Buy Direct or From a Broker?
Buy direct from the company responsible for paying your claim. A warranty broker bears NO responsibility to you. Here’s what an online warranty broker has written on their web site. We think it says it all.
FAQ: I understand that <warranty company> is a warranty broker. Who am I actually purchasing the warranty from?
It is important to note that <warranty company> is a broker of auto warranties and has negotiated the best price and coverage for you with the actual warranty provider. We do not process or pay for any claims. These matters are handled by your warranty company. You are actually purchasing the warranty directly from the warranty provider you’ve selected and any claims should be directed to their claims department. Please keep the warranty company claims phone number provided in your vehicle in the event you need to have repairs done.
By purchasing a warranty through <warranty company>, no contract is made between you, the purchaser and <warranty company>. You are actually purchasing the warranty from the warranty company and not <warranty company>. <warranty company> does not agree to and is not liable for payment of any claims and is not liable or responsible for insolvency of any warranty company.
Warranty Direct is NOT a broker or an Internet only company. When you purchase from us, we agree to be liable for and pay your claims. It’s what we do and have done…for 27 years.
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Filed under: Extended Auto Warranty Providers
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